Contact

If you have a question about an order, delivery, payment or anything else, please get in touch. Mamutino is a small business, so your message reaches a real person.

Email: contact@mamutino.co.uk

We aim to respond as quickly as possible.


Returns & Refunds

We accept eligible returns within 30 days of delivery.

If you’ve changed your mind, please contact us before returning your order. Full conditions and return instructions are available in our Return & Refund Policy.

Damaged, Faulty or Incorrect Orders

If something arrives damaged, faulty or isn’t what you ordered, please contact us as soon as possible.

Include your order number and, where helpful, photographs of the item and packaging so we can resolve the issue quickly.

Nothing in our returns policy affects your statutory rights.

Delivery & Tracking

For dispatch times, delivery charges, tracking and delivery areas, please see our Shipping & Delivery information.

Payment Questions

If you’re having difficulty completing a payment or checkout, email us and we’ll be happy to help.


Business Information

Mamutino – traded by MKT PARTNERS LTD
Company No. 16641208
2 Amber Court, Marischal Road
London, SE13 5LG
United Kingdom

You can also read our Terms of Service and Privacy Policy.

🐘 Don’t worry – we read every message (even the funny ones)!