Privacy policy

Last updated: 28 September 2025

At Mamutino, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your data in compliance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Mamutino is operated by MKT PARTNERS LTD (trading as Mamutino), 
a company registered in the United Kingdom.
Website: mamutino.co.uk
Data Controller: MKT PARTNERS LTD

2. What Information We Collect

Contact information: name, email address, phone number, billing and shipping addresses

Order details: products ordered, payment status, transaction details

Communication: emails or messages you send us

Website usage data: IP address, browser info, cookies, browsing behaviour

3. How We Use Your Information

Process and deliver your orders

Communicate with you about your purchase or inquiry

Handle returns and refunds

Prevent fraud and ensure website security

Improve our products and services

We may also send marketing emails if you have given us permission. You can unsubscribe at any time.

4. Legal Basis for Processing

Performance of a contract (e.g. to deliver your order)

Legitimate interests (e.g. customer service, fraud prevention)

Your consent (for marketing)

Legal obligations (e.g. record keeping for tax)

5. Sharing Your Information

We share your data only when necessary and with trusted third parties:

Payment processors (e.g. PayPal, Shopify Payments)

Delivery and logistics providers (e.g. Royal Mail, couriers)

IT and website service providers (e.g. Shopify)

Marketing and analytics tools (e.g. Google Analytics, Microsoft Clarity, Pinterest, Meta Ads, Microsoft Ads) – only if you consent to cookies

All partners are required to comply with applicable data protection laws.

Some of our service providers are based outside the UK or EEA (for example, Shopify in Canada or Meta and Google in the USA).
Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of incorrect data

Request deletion (where applicable)

Object to or restrict processing

Withdraw consent (for marketing emails or cookies)

File a complaint with the ICO

7. How Long We Keep Your Data

We keep your data only as long as necessary to:

Fulfil your order

Meet legal obligations (e.g. accounting, tax)

Resolve disputes and enforce our terms

8. Cookies

We use cookies to operate our site and improve user experience. Cookies are stored only after you provide consent via our cookie banner. You can change or withdraw your consent at any time by reopening the cookie banner (link available in the site footer) or via your browser settings.

For more details, see Shopify Cookie Policy.

8.1 Cookie Types

Type	Purpose	Examples	Duration
Essential	Basic functions & checkout	Shopify cookies	Session / few days
Functional	Remember preferences	_shopify_country	Several days – 1 year
Analytics	Understand usage	Google Analytics, Microsoft Clarity	1 day – 2 years
Marketing	Advertising & remarketing	Pinterest, Meta (Facebook), Microsoft Ads	Several days – 1 year
Technical	External integrations	_pin_unauth, secure_customer_sig	Varies

For the most up-to-date and complete cookie list (including names and lifetimes), please check the cookie banner on our website.

Marketing cookies are used only with your consent and may be used for remarketing campaigns on Google, Meta, or Pinterest. You can withdraw this consent at any time through the cookie banner or your browser settings.

9. Data Security

We take reasonable steps to protect your personal data. However, no internet transmission is 100% secure. Please take care when sharing sensitive information.

10. Contact Us

If you have any questions about this Privacy Policy or your data:

Email: contact@mamutino.co.uk

Mailing address: 2 Amber Court, Marischal Road, London SE13 5LG, United Kingdom.