GDPR Privacy Policy
GDPR Privacy Policy
Last updated: 20 May 2025
1. Who we are
Mamutino is a UK-based family business operated by MKT Partners Ltd (Company No. 16641208).
Our website address is: https://mamutino.co.uk.
You can contact us at contact@mamutino.co.uk if you have any questions about how we handle your data.
2. What this policy covers
This Privacy Policy explains how we collect, use, and protect your personal information when you:
visit or shop on our website,
contact us by email or message,
or subscribe to our updates.
We follow the UK GDPR and the Data Protection Act 2018.
By using our website, you agree to this policy.
3. What information we collect
We only collect the information necessary to process your order or reply to your message. This may include:
your name, email address, phone number, and postal address,
your order and payment details (handled securely by Shopify Payments or PayPal),
any message or enquiry you send to us.
We do not collect sensitive data (like health or biometric data), and we never sell or rent your information to anyone.
4. How we use your data
We use your personal information to:
process and deliver your order,
contact you about your purchase or delivery,
handle returns, refunds, or issues,
comply with tax and legal requirements,
send optional updates or offers (only if you’ve subscribed).
5. Payments
All payments are processed securely through Shopify Payments or PayPal.
We do not store or have access to your card details - these are encrypted and handled directly by the payment providers.
6. Cookies and analytics
Like most websites, we use cookies for basic functionality (such as keeping items in your basket) and anonymous analytics via Google Analytics 4 to understand how visitors use our site.
You can adjust your browser settings to block cookies at any time.
7. How long we keep your data
We keep order information for up to 6 years to meet accounting and legal requirements.
Messages and contact forms are usually deleted within 12 months once resolved.
8. Sharing your data
We only share limited information with trusted partners who help us run our business, such as:
Shopify – website hosting and checkout,
Royal Mail – delivery and tracking,
PayPal / Shopify Payments – payment processing.
They only process your data to complete your order and are bound by strict data protection agreements.
9. Your rights under UK GDPR
You have the right to:
access the data we hold about you,
ask us to correct or delete it,
withdraw consent for marketing,
request a copy of your information in a portable format.
To exercise these rights, contact us at contact@mamutino.co.uk.
If you’re not satisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.
10. Data security
We take your privacy seriously.
All communication with our website uses SSL encryption, and we use secure systems provided by Shopify to store and protect your information.
Only authorised team members have access to customer data, and only when necessary to complete an order.
11. Children’s data
Our products are intended for parents and gift-givers.
We do not knowingly collect personal data from children under 13.
If you believe a child has provided us their information, please contact us and we’ll remove it immediately.
12. Updates to this policy
We review this policy regularly and update it if our practices change.
The latest version will always be available on this page.
Mamutino – traded by MKT Partners Ltd
Registered in England & Wales · Company No. 16641208
Contact: contact@mamutino.co.uk